Privacy Policy for Mialiko

Effective Date: November 20, 2024

Mialiko helps couples create and send digital wedding invitations, manage RSVPs, and verify guests at the event entrance using QR codes. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, forms, invitation delivery, RSVP, and check-in services.

1. Information We Collect

• Event details, including wedding names, dates, locations, invitation copy, and related design preferences.
• Guest list information, including guest names, phone numbers, invitation groups, allowed entrance counts, RSVP status, and check-in status.
• Contact information you provide to us, such as your name, email address, phone number, and support messages.
• Uploaded files, such as guest list spreadsheets, invitation assets, and event images that are needed to provide the service.
• Usage and device information, such as IP address, browser type, device type, access times, pages viewed, and basic interaction data.
• Payment and billing information processed by our payment providers. We do not store full card details on our servers.

2. How We Use Information

• Create, personalize, and send digital wedding invitations.
• Deliver invitations, reminders, RSVP links, QR codes, and updates.
• Track RSVP responses and support guest verification at check-in.
• Provide customer support and respond to questions or requests.
• Process payments, invoices, and service confirmations.
• Improve service reliability, security, and user experience.
• Prevent fraud, abuse, unauthorized access, or misuse.
• Comply with legal, tax, accounting, and regulatory obligations.

3. Guest Information

Guest information is used only to provide the wedding invitation, RSVP, reminder, and event check-in services requested by the event organizer. We do not sell guest lists, and we do not use guest phone numbers to send unrelated marketing messages.

4. Sharing of Information

We may share limited information with trusted service providers who help us operate Mialiko, including hosting providers, payment processors, messaging providers, analytics tools, and support tools. These providers are only allowed to use the information as needed to provide services to us. We may also disclose information if required by law or to protect our rights, users, guests, or platform.

5. Data Security

We use reasonable technical and organizational safeguards to protect personal information. However, no online service can guarantee complete security. You are responsible for keeping any account credentials, event links, dashboard access, and check-in links secure.

6. Data Retention

We keep event, guest, RSVP, and check-in information for as long as needed to provide the service, support your event, resolve disputes, meet legal obligations, and maintain business records. You may request deletion of your event or guest information, subject to legal or operational retention requirements.

7. Your Choices

You may request access to, correction of, or deletion of personal information associated with your event. You may also opt out of non-essential communications where available. Guests who have questions about their invitation data may contact the event organizer or reach out to us for help.

8. International Use

Our services may be accessed from different countries. By usingMialiko, you understand that information may be processed in countries where our service providers operate, subject to applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us at leoshayo11@gmail.com.